Rooli Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use Rooli Casino
- Opening and Maintaining an Account
- Identity and Account Checks
- Funding Your Account
- Requesting a Payout
- Promotional Offers and Bonuses
- Using the Service Properly
- Conduct That Is Not Allowed
- Ownership of Platform Materials
- Responsibility and Liability Limits
- When Access May Be Restricted
- Handling Personal Information
- Keeping Gambling Under Control
- Changes to These Conditions
- How to Contact Rooli Casino
These Terms and Conditions govern access to and use of Rooli Casino by customers in Australia. They explain the rules for creating an account, using casino services, making transactions, receiving promotional benefits and protecting the integrity of the platform.
By opening an account or using Rooli Casino, you confirm that you have read and understood these Terms and agree to comply with them. If you do not accept any part of these Terms, you must not use the website or its services.
Agreeing to These Terms
These Terms form a binding agreement between you and Rooli Casino. They apply to the website, games, account functions, promotions, payment services and related features made available through the platform.
Additional rules may apply to particular games, campaigns or payment methods. Those rules will be presented where relevant and will form part of these Terms when you choose to use the applicable feature. You are responsible for reviewing the current version before continuing to use the service.
Who May Use Rooli Casino
Rooli Casino is available only to individuals aged 18 years or older. By registering, you confirm that you meet the minimum age requirement and that gambling is permitted for you in the place where you are located.
You must not use the service if your participation would breach a law, restriction, court order or other binding obligation. Rooli Casino may request evidence of age or location and may refuse access where eligibility cannot be established.
Opening and Maintaining an Account
One personal account may be created for each customer unless Rooli Casino gives written permission for another arrangement. Registration information must be accurate, complete and kept up to date. You must promptly correct information that changes.
Your login details are personal to you. Keep passwords and other security credentials confidential, use reasonable security precautions and notify Rooli Casino if you suspect unauthorised access. Activity carried out through your account may be treated as authorised unless you have reported a security concern without undue delay.
Accounts must not be sold, transferred, rented or operated for another person. You remain responsible for information submitted through your account and for transactions made using your credentials.
Identity and Account Checks
Rooli Casino may carry out checks to confirm your identity, age, residence, payment ownership and eligibility. You agree to provide documents or information that are reasonably required for these purposes.
Documents must be genuine, current and readable. The review process may include checks relating to fraud prevention, financial crime controls, payment security and responsible gambling. If requested information is not provided, account access or transactions may be delayed, restricted or declined.
Information supplied during verification must match your account details. Attempts to submit altered, misleading or fraudulent documents may lead to account closure and further action where appropriate.
Funding Your Account
You may deposit funds only through payment methods displayed or approved by Rooli Casino. Deposits must be made from a payment instrument or account held in your own name, unless an alternative arrangement has been expressly approved.
Before depositing, check the amount, currency, applicable limits and any instructions shown at the payment stage. A deposit is normally credited after the payment provider has confirmed the transaction, but processing times may vary.
- Do not use a payment method that you are not authorised to use.
- Do not attempt to deposit funds obtained through unlawful or fraudulent means.
- Contact Rooli Casino promptly if a deposit appears duplicated, incorrect or unauthorised.
- Rooli Casino may reject, reverse or review a transaction where security or verification concerns arise.
You should deposit only money that you can afford to lose. Funds in your casino balance are intended for participation in the services and must not be used to facilitate unlawful activity.
Requesting a Payout
Withdrawals may be requested through the methods and procedures made available in your account. Rooli Casino may require completion of verification before processing a withdrawal, particularly where account, payment or transaction information remains under review.
Withdrawals will generally be returned using an approved method connected with the customer. A payment may be delayed or redirected when required for security, payment-provider rules or the prevention of misuse.
Rooli Casino may review play, deposits and promotional conditions before releasing funds. Where a transaction is disputed, reversed or linked to prohibited conduct, the relevant balance may be held while the matter is examined. You are responsible for checking that withdrawal details are accurate before confirming a request.
Promotional Offers and Bonuses
Bonuses, free plays and other promotional offers are subject to the specific conditions displayed with each promotion. These conditions may include eligibility rules, qualifying deposits, wagering requirements, game restrictions, maximum values, expiry periods and withdrawal limitations.
Only one benefit may be claimed where a promotion limits participation to one offer, account, household, device, payment method or customer. You must not create additional accounts or coordinate with others to obtain a promotional advantage.
Rooli Casino may withhold, cancel or amend a promotional benefit where the conditions have not been met, where an error has occurred or where the offer has been misused. Any remaining balance may be reviewed if a bonus was obtained through deception, technical exploitation or prohibited activity.
Using the Service Properly
You must use Rooli Casino for lawful personal entertainment and in accordance with these Terms. You are responsible for the equipment, internet connection and software needed to access the platform.
When using the website, you agree to act honestly, respect platform security and follow the instructions shown for games, accounts and transactions. You must not interfere with the operation of the service or attempt to access areas not made available to you.
Conduct That Is Not Allowed
The following activities are prohibited:
- Using another person's account, payment method or identity.
- Creating multiple accounts to evade restrictions or obtain additional benefits.
- Providing false, incomplete or misleading information.
- Using automated software, bots, scripts, data-mining tools or other systems to interact with the platform.
- Exploiting errors, vulnerabilities, game defects or technical faults.
- Attempting to manipulate outcomes, interfere with games or gain an unfair advantage.
- Using the service for fraud, money laundering, unauthorised payment activity or any other unlawful purpose.
- Harassing staff, other customers or service providers, including through abusive or threatening communications.
Rooli Casino may investigate suspected prohibited conduct and take steps that are reasonably necessary to protect customers, the platform and payment processes.
Ownership of Platform Materials
Unless stated otherwise, the website, software, design, text, graphics, logos, game presentation and other platform materials belong to Rooli Casino or its relevant licensors. They are protected by applicable intellectual property principles.
You may access and use the materials only for personal, non-commercial use of the services. You must not copy, publish, modify, distribute, sell, reverse engineer or create derivative materials from the platform without prior permission.
Responsibility and Liability Limits
Rooli Casino aims to provide a reliable service but cannot guarantee that the website, games or account functions will always be available, uninterrupted, error-free or compatible with every device. Maintenance, technical faults, network issues and events outside reasonable control may affect access.
You are responsible for reviewing transaction details, protecting your account and ensuring that your equipment is suitable for use. To the extent permitted by applicable law, Rooli Casino is not responsible for loss caused by your failure to follow these Terms, misuse of the account, unauthorised access resulting from inadequate security or interruptions outside its reasonable control.
Nothing in these Terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.
When Access May Be Restricted
Rooli Casino may suspend, limit or close an account where there is a reasonable concern about identity, age, payment activity, security, responsible gambling, compliance with these Terms or the integrity of the service.
Account action may also be taken when required to protect customers, respond to legal obligations, investigate suspected fraud or address technical misuse. During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable.
If an account is closed, you must not attempt to open another account to avoid the decision. Subject to applicable law and the outcome of any review, eligible cleared funds may be handled through an approved payment process.
Handling Personal Information
Personal information is handled in accordance with the applicable privacy information provided by Rooli Casino. Information may be used to operate accounts, process payments, conduct verification, provide support, maintain security and meet relevant compliance responsibilities.
You should ensure that information supplied to Rooli Casino is accurate and belongs to you. Information may be shared with payment providers, verification services, technology providers or other parties where this is necessary for the service, permitted by law or required to protect the platform and its users.
Keeping Gambling Under Control
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits before you play and avoid gambling when you are distressed, under the influence of alcohol or unable to make considered decisions.
- Decide how much time and money you can comfortably spend.
- Never chase losses or borrow money to gamble.
- Take regular breaks and review your gambling habits.
- Use available account restrictions or support options if gambling stops feeling enjoyable.
If you are concerned about your gambling, stop using the service and seek assistance from an appropriate professional or support organisation in your area. Rooli Casino may apply restrictions or take other responsible gambling measures where appropriate.
Changes to These Conditions
Rooli Casino may update these Terms to reflect changes to the service, payment processes, security practices or applicable requirements. The revised version will apply from the date indicated when it is published or otherwise communicated.
You should review the Terms regularly. Continuing to use Rooli Casino after an update takes effect indicates acceptance of the revised conditions. If you do not agree with a change, you must stop using the service and contact Rooli Casino about any outstanding account matter.
How to Contact Rooli Casino
For questions about these Terms, account access, transactions, verification, promotions or responsible gambling features, contact Rooli Casino at [email protected]. Include enough information to identify the subject of your request, but do not send passwords or unnecessary payment credentials.
Rooli Casino may ask for additional information before discussing account-specific matters. This helps protect your personal information and ensures that requests are handled with appropriate security.
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